For companies that sell to customers that are exempt VAT…..the following might be of interest.

http://www.independent.ie/business/small-business/advice-centre/vat-how-incorrect-invoicing-can-cost-your-business-thousands-30525910.html

Sage looks after the VAT transactions for you.

But the point of this article is that your customers VAT number must also appear on the Sales Invoice.
For these types of customers, you need to go to Sage, Customer, Record and enter the VAT details at the bottom of the page.
You need only do this once.

Then, in future when you do an invoice to this customer …their VAT number will appear underneath their address, automatically.
If not, then your Invoice may have to be “tweaked” a little.

If you need help with this or other Sage issues, please come back to us.

Best Regards

Mark Murphy
021 4544 144